An order may be cancelled provided it has not reached the press. All requests must be submitted in email toschools@jsprinting.com or by using this form, and will not be accepted via phone or Live Chat. A cancellation fee of $15.00 to $50.00 will be assessed based on how far the order has progressed through production prior to [...]
You may check the status of your order at any time via your online JS Printing account. You may follow the progress of your order from the time it is received until the time it is shipped from our facility. Once your shipment has been scanned by UPS, you will receive an automated email including [...]
If you are unable to upload a file, please contact Customer Service for assistance.
File transmission time varies depending on the type and speed of your Internet connection as well as the size of the file being uploaded. Upload times often exceed 15 minutes. Submitting an order as a PDF will significantly decrease transmission time and reduce the likelihood of problems.
After you’ve finalized all of your pages in MDO, you will need to create a volume. Once a volume has been created, you will have a “Submit for Printing” option. After selecting this option, you will be prompted to login to your JSP account. Once logged in, select Submit an Order under the My JSP [...]
Due to file size and network restrictions, we are unable to accept files via email or third party sites (i.e. YouSendIt.com). All orders should be submitted via our website. If you are unable to upload a file, please contact Customer Service for assistance.
All orders should be submitted by clicking Submit an Order and following the steps on the website to upload your file. You must be logged in to your JS Printing account to submit an order.