All educational/school accounts are established with standard 40-day billing terms with a $1,500.00 credit limit. Invoices are emailed to the accounting email you provide. Non-school accounts must pay when an order is placed.

To ensure proper delivery of invoices, please add [email protected] to your safe sender list. If you do not receive an invoice within two business days, please contact Accounts Receivable at [email protected] or 866.435.7577.

Accounts having one past due invoice will be placed on Credit Hold.

Remittance Address

P.O. Box 94688
Birmingham, AL 35220

Billing Inquiries:
[email protected]

Method of Payment

We accept checks, money orders, MasterCard®, Visa®, Discover® and American Express®. Checks and money orders should be made payable to JS Printing. We encourage all credit card payments be made via our secure online bill pay option.

Credit Hold

Once an account has been placed on Credit Hold, no orders will be printed or shipped until payment has been received. Please ensure all payments are made in a timely manner. On the day the invoice becomes late you will be assessed a charge based on 12% annual interest for the invoice total ($15.00 minimum charge). JS Printing reserves the right to refuse service based upon credit history with our company.


We are unable to issues refunds of any kind in the event that payments are made with a personal check or credit card. It is the sole responsibility of the advisor to seek reimbursement from his/her school or accounting department. Exceptions will not be made.

Purchase Orders

Many schools require purchase orders before an order is placed. Though does not require a purchase order be provided, it is the sole responsibility of the advisor to provide this information when an order is placed. Please check with your accounting department for details on its policies.

Order Cancellation

An order may be cancelled provided it has not reached the press. All requests must be submitted in writing to [email protected] or thru our Order Cancellation Form, and will not be accepted via phone or Live Chat. A cancellation fee of $15.00 to $50.00 may be assessed based on how far the order has progressed through production prior to cancellation.

We are unable to cancel an order once it has printed thus all applicable charges will be invoiced.